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Contact support

My support requests

Sign in with a verified email to ask for help and read replies. You can contact support before completing your profile or after closing it. Replies appear on the website. Email notifications can be managed in Account settings.

Join the community

Confirm your email, sign in, and create your profile to join the community.

Find a host

Open Find members, choose Happy to host or May be able to host, and search your destination. Open a profile and choose Request a stay. Your host can accept or decline under Stay requests.

Plan a trip

Choose Create and enter your plans and dates. Add up to ten legs, with a city and country for each. Choose Looking for a host, Meet locals, or Private leg.

Friends

Choose Add friend on a host or traveler profile. Open Friends to accept, decline or cancel requests, and manage your connections. You can message members before becoming friends.

Conversations

Choose Write a message on a profile or trip. An open conversation refreshes while the tab is visible. Load earlier messages for older history. Drafts remain available when you navigate inside this tab.

Manage a problem

Block or report the member from their profile or conversation. Track reports and export or close your profile in Account settings. A report does not guarantee an immediate response; contact local emergency services in an emergency.